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Terms of Service

Last updated: 22 July 2026

Terms of Service – Pharmacy Weight Loss Settle

Pharmacy Weight Loss Settle
GPhC Registration No. 9012511
Effective Date: July 2026

Please read these Terms of Service carefully before using our online pharmacy weight loss clinic. By placing an order or registering with us, you agree to be bound by these terms.

1. About Us

Pharmacy Weight Loss Settle is a GPhC-registered online pharmacy (Registration No. 9012511) operating in Settle, UK. We provide clinically supervised weight management services, including the supply of prescription and non-prescription weight loss treatments to patients in the United Kingdom.

2. Eligibility

Our services are available to individuals who:

We reserve the right to decline treatment to any individual where our pharmacist or prescriber determines it would not be clinically appropriate. Providing false or misleading information may result in your order being cancelled and could affect your safety.

3. Prescriptions and Dispensing

All prescription-only medicines are issued following a clinical review conducted by a qualified prescriber. No prescription will be issued unless our team is satisfied that the treatment is safe and suitable for you.

Prescriptions are valid only for the individual named and must not be shared with others. We retain the right to refuse or cancel any prescription at our professional discretion. All dispensing is carried out in accordance with GPhC standards and UK law.

You must inform us of any changes to your health, medication, or circumstances that may affect your suitability for treatment.

4. Payment

Payment is required in full at the time of ordering. We accept major debit and credit cards. All transactions are processed securely. Prices include VAT where applicable and are displayed clearly before purchase.

We reserve the right to amend pricing at any time. Any changes will be clearly communicated and will not affect orders already confirmed and paid.

5. Delivery

Orders approved by our pharmacist are dispatched within 1 working day of approval. Delivery is to UK addresses only. We use tracked and discreet postal services to protect your privacy.

We are not responsible for delays caused by courier services, incorrect address details provided by you, or circumstances beyond our reasonable control. If your order does not arrive within the expected timeframe, please contact us promptly.

6. Cancellations and Refunds

You may cancel your order before it has been dispensed by contacting us as soon as possible. Once a prescription has been dispensed and dispatched, we are unable to accept returns or offer refunds for prescription medicines, in accordance with UK medicines regulations.

If you receive a damaged, incorrect, or incomplete order, please notify us within 48 hours of receipt and we will investigate and resolve the matter appropriately.

Refunds for eligible orders will be processed within 5–10 working days to the original payment method.

7. Medical Disclaimer

Our services are not a substitute for advice from your own GP or primary healthcare provider. The information we provide is intended to support your weight management journey and does not constitute a comprehensive medical consultation.

You are encouraged to maintain regular contact with your own GP, particularly if you have existing health conditions or take other medications. In the event of a medical emergency, call 999 or attend your nearest A&E immediately.

Results from weight loss treatments vary between individuals and cannot be guaranteed.

8. Privacy and Data

We process your personal and health data in accordance with UK GDPR and the Data Protection Act 2018. Your data is used solely to provide our services safely and effectively. We aim to respond to all data-related enquiries within 48 hours. Full details are set out in our Privacy Policy, available on our website.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Us

If you have any questions about these terms or our services, please contact us through the details provided on our website. We are committed to resolving any concerns promptly and professionally.